1.接聽客戶電話,提供本行各類產品及業務諮詢服務,並配合推廣各項專案2.非營業時間異常通報及處理3.客戶抱怨處理4.需配合輪班。5.試用期滿通過考核後另有激勵獎金6.享有本行行員福利【此職務為正式行員,享行員所有福利】工作待遇:依公司規定,外加晚班輪值津貼;通過試用考核每月加發激勵獎金1. Handle inbound customer calls and provide consultation services for the bank’s products and business operations, while supporting the promotion of assigned projects.2. Report and handle abnormal incidents outside of regular business hours.3. Manage and resolve customer complaints and service issues.4. Willingness to work on a rotating shift schedule.5. Incentive bonuses provided upon successful completion of the probationary evaluation.6. Eligible for full employee benefits offered by the bank.**Employment Type** This position is a permanent employee role with full bank employee benefits.**Compensation** Salary in accordance with company policy, plus night shift allowances; monthly incentive bonuses granted upon passing the probationary assessment.